Reimagining government in North America

"The CPI team has an unparalleled ability to translate big ideas into compelling action steps that lead to change. They deeply understand how to serve local governments, and all of their products and workshops are designed to inform and inspire local government innovators. Working with them is intellectually demanding and thoroughly enjoyable."

"CPI is an exceptional partner for those seeking to produce thoughtful and rigorous research. Our work on the West Philidelphia Skills Initiative resulted in one of the best institutional case studies I've seen."

"We really value our partnership with CPI and are grateful for their help towards our shared mission of increasing economic prosperity for all, particularly directing capital to overlooked communities. I'm always proud to walk into a room with CPI."

"Partnering with CPI should be part of every government’s playbook. From the wealth of resources, case studies, and reports to the amazing people behind them, CPI is equipping governments with the tools they need to be successful, to 'innovate with intention,' and provide better services for the communities they have committed to serve. You’ll only find yourself wondering why you hadn’t engaged CPI sooner in your journey!"

"[CPI's Reimagining Public Value] begins to outline practical approaches we, and other local governments, can take to operationalize our core values in all our actions, large and small." 

“We once had a lack of communication and silos. Now [after participating in CPI's Failing Forward in Local Government], I know there are people I can go to and talk to because I don’t have to know it all myself.”

"Participating in this project has been an honor. The fact that HR senior management selected me to be on this team - I felt validated and recognized for the work I’ve done. It was important to me to do something meaningful outside of my usual ‘run the business’ duties before I retire. It’s been amazing to work with people from 11 different departments. Hearing resident’s different experiences and perspectives has been eye-opening and I’m grateful for the chance to be a part of this team. I’d like to thank Harvard, Bloomberg and CPI for picking the City of Boise to do this!"

“Before [participating in CPI's Reimagining Public Value] it felt taboo for workers to go into management’s office and talk to them - now it’s happening more. You get them talking and you realize it’s not that scary - and you get to know that personal side of people.” 

“My viewpoints regarding management and their roles changed in many ways. [CPI's Reimagining Public Value] brought me to consider a wider variety of options. I’m open to hearing other opinions and learning to build trust with everybody, whether line staff or management.”

“I feel more responsibility than ever to do [resident] engagement... The benefit of it is to slow down and make decisions that are informed on what’s good for the public… that’s the point of my job.”

"If we really want to prioritize equity, [the Bloomberg-Harvard City Leadership Initiative] is going to be one of our best & biggest chances to be able to do that. If you're able to have healthy people, you're able to change outcomes."

“I really sensed the “Power of Hope” emerge through [CPI's Earned Legitimacy Learning Cohort] process. In fact, it was interesting and inspiring to experience how we moved from challenges to possibilities over the life of the engagement activities…The program allowed for important connections between the community and local government.”

“We have provided solutions in the past but they may stay in the research or the publications, they never really reach the community. The [Mayors Challenge] human design perspective allows you to see what the community actually thinks about this, and how we can make a solution that is sustainable.”

“Great information was received through [CPI's Earned Legitimacy Learning Cohort] community listening sessions and interviews. We identified a need for people to be heard.”